IP and DNS Addresses

Ops Execution is a complex application composed of several moving pieces, and it is critical that all of these pieces work together to ensure the best experience for people using Ops Execution, both on web and mobile devices.

Ops Execution utilizes these pieces for several actions, such as the following:

Logging you in and storing your data
Keeping all software up to date
Providing Ops Execution engineers with the necessary information about errors and performance to remove any blockers and keep actions running smoothly.

You should add the URLs from the table on this page to the whitelist (ports 80 and 443) in any proxies/firewalls/etc between your Ops Execution users and the internet.

🚧
Important
Skipping any of the these URLs will keep Ops Execution from working correctly.

📘
Note
As a Ops Execution customer, we will proactively notify you of any changes to this list of URLs.

Mail server IP addresses:
167.89.26.252

Email addresses:
[email protected]
[email protected]
[email protected]

Application URLs:

Hostname	Purpose
127.0.0.1	Mobile application local server
ops-execution://www.ops-execution.crunchtime.com	iOS app
ops-execution://localhost	Android app
https://ops-execution.crunchtime.com/	Application/API server (NEW)
https://*.ops-execution.crunchtime.com	Application/API server (legacy)
https://*.storage.ops-execution.crunchtime.com	Image server
https://*.ravenjs.com	Sentry/error tracking
https://disutgh7q0ncc.cloudfront.net	Wootric/NPS
https://js-agent.newrelic.com	New Relic
https://bam.nr-data.net	New Relic
https://maps.googleapis.com	Mapping services
http://sensorsgateway.com/	Sensor gateway
*.walkme.com	Product walkthrough
s3.walkmeusercontent.com	Product walkthrough
pushwoosh.com	Push notifications
cloudflare.net	CDN
forethought.ai	Support Bot
zdassets.com	Zendesk Support Ticketing
pendo.io	Analytics
wootric.com	Feedback collection

Ops Execution Temperature Monitoring

To ensure that temperature information from the hardware is being delivered to the Ops Execution application, please ask your corporate IT department to allow the following:

URLs:

collector.senetco.io
docs.senetco.io
connect.senetco.io
nwk.senetco.io
reg.senetco.io
sshserver.senetco.io
acs.us.ops-execution.crunchtime.com
ds.devicehq.com

Port	Protocol	Direction	Purpose	Domain
443	TCP	Outbound	Sensor Messages	connect.senetco.io nwk.senetco.io reg.senetco.io
8443	TCP	Outbound	Sensor Messages	nwk.senetco.io
1700	UDP/TCP	Outbound	Sensor Messages	collector.senetco.io
22	TCP	Outbound	Remote Management	sshserver.senetco.io
80	TCP	Outbound	Firmware Upgrades	docs.senetco.io
123	UDP	Outbound	Time Synchronization	No specific domain
53	UDP/TCP	Outbound	Domain Resolution	No specific domain
10301	UDP/TCP	Outbound	Remote Management	acs.us.ops-execution.crunchtime.com
5798	TCP	Outbound	Remote Management	ds.devicehq.com
5799	TCP	Outbound	Remote Management	ds.devicehq.com